Maintenance Services
KDDI America can troubleshoot circuits and LAN equipment to ensure the secure operations and complete end-to-end services. We will also dispatch our engineers to your sites, which can lower your maintenance costs.
Telephone System Maintenance
We offer maintenance services to protect your complete telephone systems.
Technical Help Desk
Our dedicated technical help desk is a one-stop resource for all trouble resolution of network equipment and circuits. KDDI America, Inc. technicians will also offer consultation on services, equipment and answer inquiries about hardware and software.
LAN Maintenance
We offer various types of LAN maintenance and support services that include troubleshooting, dispatch of engineers, creating work orders, and preparing documents for support.
WAN Maintenance (RMS)
KDDI America, Inc. will monitor your routers and other CPE. In case of a trouble, we will notify our customers and start troubleshooting to resolve the issue. We have engineers on staff that we can dispatch if necessary.