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Careers at KDDIA

Job Descriptions

Listing

POST DATE TITLE LOCATION
03.13.2009 Network Engineer at Customer site Torrance, CA
03.13.2009 Information Technology and Security Staff New York
08.04.2008 Customer Support Representative/MVNO Torrance, CA
06.27.2008 Information System Helpdesk Technician New York
04.14.2008 Network Technician New York
02.22.2008 DB Application Developer New York
02.22.2008 DB Application Developer Assistant New York
02.22.2008 Jr. Sales Rep / Sales Support / Sales Administrator New York
02.12.2008 Project Manager New York

Description

Network Engineer at Customer site

LOCATION Customer site in Torrance, CA
POST DATE 03.13.2009
JOB
DESCRIPTION
1. WAN Support (70%) 
- Network Equipment (CSU/DSUs, Cisco Router/Switch, Juniper SSG etc.) Configuration and Installation.
- Line coordination (Analog, ISDN, T1, DS3, OC3 etc.) with carrier and vender
- Maintenance and Troubleshooting.
- Hearing and analyze customer needs and requirements, and feedback to Engineering group.
- Documentation (Create and update customer profile such as NW Diagram, Router configuration and Contact Info)
- Check inventory for equipment.
 
2.LAN Support (30%)
- Install new/rebuild PC and configure HW, services, settings, directories, storage etc.
- Familiar with MS-Office (Word, Excel, PowerPoint and Outlook)
- Investigate and troubleshoot issues.
- Repair and recover from HW or SW failures.
- Documentation (Create Customer Profile, Operational Information, Trouble History, etc..)
REQUIREMENTS - Bilingual in Japanese and English
- At least 3 years of IP network filed working experience
- Familiar with working for Helpdesk and LAN Admin
- Cisco/MS Certified Preferred
- Communication skills with customers and other staff
>> APPLY NOW

Information Technology and Security Staff

LOCATION New York, NY
POST DATE 03.13.2009
JOB
DESCRIPTION
- Internal It security design and management.
- Internet Server design and support
- IT security internal and external auditing
REQUIREMENTS Microsoft Windows Experience
- 1+ years software/hardware technical support experience, supporting Microsoft Directory Services in Microsoft Windows 2000/2003 environments
- In-depth knowledge of Microsoft Windows 2000/2003 platform, Internet software and protocols.
- Exchange 2000/2003, Active Directory design, implementation and migration experience
- Understand the concepts of the Microsoft Operations Framework
- Must have expertise on Microsoft authentication/authorization models and impact on performance, scalability and security
- Experience defining user accounts, security groups, monitoring security, controlling and authenticating user certificates, and supporting user authentication & passwords
 
Information Technology and Security Experience
- 1+ years of work experience in information systems in positions of authority including project leadership, budgeting, capacity planning, disaster recovery, and computer systems and server architecture design, implementation and support.
- Audit experience with several years of relevant business experience are preferred
- Experience with the implementation of automated system security monitoring/vulnerability assessment tools.
- Excellent working knowledge of LDAP, Active Directory, DNS, Mail and Web Services.
- Experience implementing state of the art disaster recovery, backup, enterprise security, virus and patch management tools and techniques. 
- Understanding of a broad range of IS issues, including firewalls, user authentication, access controls, auditing processes, cryptography, Internet protocols, physical security, and security management.
>> APPLY NOW

Customer Support Representative/MVNO

LOCATION Torrance, CA
POST DATE 08.04.2008
JOB
DESCRIPTION
1.All the tasks to operate KDDI Mobile Tier1;
- Customer support regarding services such as application and inquiries, and data process accordingly to Tier1 procedure.
- Handle trouble shooting with outside vendors utilizing project management skill
- Handle customer billing issues such as payment process and late payment collection
- Conduct outbound telemarketing
- Other tasks under supervisors' direction
2.Other tasks under supervisors' direction in regards to the services that KDDIA offers.
REQUIREMENTS Satisfy following conditions;
- Accurate, prompt, and detailed customer support
- Provide proper support in Japanese and English
- Accurate execution of procedure
- Handle trouble shooting contacting outside vendor
- Knowledge regarding invoice procedure
- Execute outbound telemarketing
- Develop necessary capabilities with PC, Office, and other applications
- Suggest constructive inputs and feedback to better operation and customer support at Tier1
- Precise execution of supervisors' direction in regards to the services that KDDIA offers
>> APPLY NOW

Information System Helpdesk Technician

LOCATION New York, NY
POST DATE 06.27.2008
JOB
DESCRIPTION
- Provides Customer PC installation.
- Provides Maintenance and Troubleshooting Services.
- Provides Technical Phone Support.
- Manages Documentation.
REQUIREMENTS - Must be bilingual in Japanese and in English.
- Must be able to travel on business and to work overtime when necessary.
>> APPLY NOW

Network Technician

LOCATION New York
POST DATE 04.14.2008
OPEN POSITION 2
JOB
DESCRIPTION
Network Operation Center (NOC) is operating on 24/7 to provide services to customers. Seeking applicants for the Shift work for Network Operation (12 hours a day, 3 to 4 days a week. Shift hours is rotational between day and night shift.)
REQUIREMENTS 1) Must be able to work on night shift (Two shifts a day)
2) Must be able to work without direct supervision during night shift
3) Bilingual in Japanese and English; reading, writing, and conversation
4) Prefer knowledge and/or experience on IT / WAN
>> APPLY NOW

DB Application Developer

LOCATION New York
POST DATE 02.22. 2008
JOB
DESCRIPTION
1. Develop Web-based DB Applications for Portal, Shopping, and Customer Support sites
2. Develop WAP-based DB Applications for Mobile sites
3. Develop Web-based DB applications for internal use
4. Administrate & Maintain DB Application Systems
5. Works as a member of the web-technology-based system development team
6. Support entry-to-intermediate level colleagues
REQUIREMENTS Experiences with
-Client OS: Mac OS X / Windows XP/Vista
-NOS: Mac OS X Server / Windows 2003 Server
-HTML / XHTML
-PHP / Java Script
-SOAP / WSDL / Web Services
-JAVA
-SQL based Database (MySQL / Oracle DB / Microsoft SQL)
2. Brief Knowledge of
-TCP/IP Technologies (ex. IPv4, Router/Switch, etc.)
-Internet Technologies (ex. SMTP, IMAP, LDAP, etc.)
-Open Source Technologies (ex. Apache, Tomcat, etc.)
3. Ability of Japanese and English speaking/writing/reading skills
>> APPLY NOW

DB Application Developer Assistant

LOCATION New York
POST DATE 02.22. 2008
JOB
DESCRIPTION
Assist a chief developer to
-Develop Web-based DB Applications for Portal, Shopping, and Customer Support
sites
-Develop WAP-based DB Applications for Mobile sites
2. Develop entry level DB applications such as PHP based application for internal use
3. Works as a member of the web-technology-based system development team
REQUIREMENTS 1. Experiences with
-Mac OS X / Windows XP/Vista
-HTML / XHTML
-PHP / Java Script
2. Brief Knowledge of
-SOAP / WSDL / Web Services
-JAVA
-SQL based Database (MySQL / Oracle DB / Microsoft SQL)
3. Ability of Japanese and English speaking/writing/reading skills
>> APPLY NOW

Jr. Sales Rep / Sales Support / Sales Administrator

LOCATION New York
POST DATE 02.22. 2008
JOB
DESCRIPTION
- Support of all existing accounts from a merchandise and POS materials stand point
- Merchandise stores and retail locations in accordance with company policy
- Staff promos and launch parties as needed
- Deliver handsets and recharge cards to local area customers as required
- Assist in scheduling appointments and cold calling for AM and AEs
- Handle and support customer RMAs (return merchandise authorizations) as well as trouble shoot as per customer's needs
- Learn sales and sales protocol as a means to advance position and career with KDDIA
REQUIREMENTS - As minimum, High school diploma; some college and College degree are helpful.
- Must posses valid driver's license, vehicle in good working condition and valid driver's insurance for vehicle.
- Must have work legal authorization in the US for long-term employment.
- Must be bi-lingual (Spanish and English) and fluent in both English and Spanish
- Must be able to read both Spanish and English
>> APPLY NOW

Project Manager

LOCATION New York
POST DATE 02.12. 2008
JOB
DESCRIPTION
- Data/voice cabling design
- Computer room infrastructure design (Room layout, cabinet layout, MDF/IDF layout)
- Telecom/IT infrastructure construction consulting and site supervise
- Telecom/IT system relocation project management
- Schedule, resource and budget management
- Customer visiting, proposing, trouble resolve and coordination.
REQUIREMENTS - Knowledge of Data/voice cabling design, computer room infrastructure design and construction.
- Knowledge and experience for telecommunication network (Data/WAN/Internet/LAN) are, PC/Server, voice related equipment (PBX/voice mail) and SI communication equipment.
- Knowledge and experience for customer visiting, consulting, proposing, trouble resolve, project management, schedule management, budget management and internal coordination.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or government regulations in English and Japanese.
- Ability to write reports, business correspondence, and procedure manuals in English and Japanese.
- Ability to effectively present information and respond to questions from groups of Managers, Staffs, clients, and the general public in English and Japanese.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry and to draw and interpret graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, diagram, or schedule form.
- Ability to deal with problems involving several concrete variables in situations where only limited standardization exists.
>> APPLY NOW

If you are interested in those positions above, please contact to our Human Resource Department.

Business Services

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  • Internet
  • Data Center

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