Job Descriptions
Listing
| POST DATE | TITLE | LOCATION |
|---|---|---|
| 08.04.2008 | Administrative Assistant of Marketing and Sales Support | New York |
| 08.04.2008 | Customer Support Representative/MVNO | New York and Torrance, CA |
| 07.31.2008 | Provisioning & Procurement Assistant | Torrance, CA |
| 07.29.2008 | IT Field Engineer | New York |
| 06.27.2008 | Information System Helpdesk Technician | New York |
| 06.26.2008 | PBX/Voice Engineer | Torrance, CA |
| 05.06.2008 | Global Account Manager (Sales Manager) | New York |
| 04.17.2008 | System Administrator | Torrance, CA |
| 04.14.2008 | Customer Support Representative | New York |
| 04.14.2008 | Network Support Technician | Los Angeles |
| 04.14.2008 | Network Technician | New York |
| 02.22.2008 | Jr. Sales Rep / Sales Support / Sales Administrator | New York |
| 02.12.2008 | Project Manager | New York |
| 02.08.2008 | Account manager / sales | East Brunswick, NJ |
Description
Administrative Assistant of Marketing and Sales Support
| LOCATION | New York |
|---|---|
| POST DATE | 08.04.2008 |
| JOB DESCRIPTION |
- Payment data entry for data service - Billing for Data service - Sales contract data entry and filing - Support of marketing, sales promotion and service planning |
| REQUIREMENTS | - Must be bilingual in Japanese and in English - Must have knowledge and skills for Microsoft Excel - ust have legal work authorization for long-term without visa sponsorship |
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Customer Support Representative/MVNO
| LOCATION | New York, NY and Torrance, CA |
|---|---|
| POST DATE | 08.04.2008 |
| JOB DESCRIPTION |
1.All the tasks to operate KDDI Mobile Tier1; - Customer support regarding services such as application and inquiries, and data process accordingly to Tier1 procedure. - Handle trouble shooting with outside vendors utilizing project management skill - Handle customer billing issues such as payment process and late payment collection - Conduct outbound telemarketing - Other tasks under supervisors' direction 2.Other tasks under supervisors' direction in regards to the services that KDDIA offers. |
| REQUIREMENTS | Satisfy following conditions; - Accurate, prompt, and detailed customer support - Provide proper support in Japanese and English - Accurate execution of procedure - Handle trouble shooting contacting outside vendor - Knowledge regarding invoice procedure - Execute outbound telemarketing - Develop necessary capabilities with PC, Office, and other applications - Suggest constructive inputs and feedback to better operation and customer support at Tier1 - Precise execution of supervisors' direction in regards to the services that KDDIA offers |
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Provisioning & Procurement Assistant
| LOCATION | Torrance, CA |
|---|---|
| POST DATE | 07.31.2008 |
| JOB DESCRIPTION |
Provisioning & Procurement Assistant 1) Handle International and domestic circuit pricings and provisioning. 2) Handle equipments quotes and orders 3) Handle documentation and filing 4) Handle Vendor's development 5) Handle internal order process Listed above Include - Obtain the pricing for Data Circuits from Carriers including price negotiation. - Obtain the pricing for Hardware and Software from Vendors including price negotiation, purchasing, tracking and payment request. - Maintain the format of the proposal and the contract for the services, and assist documentation. - Provision data circuits to have carriers install it accurately and ensure to meet the due date. - Process invoice requests of the services to appropriate department correctly and promptly. - File the documentation including up to date the status sheet and pass the necessary information to appropriate department. - Vendor Research, Contract, Analysis. - Processing internal order of telephone, internet, collocation services 6) Other tasks under supervisors' direction |
| REQUIREMENTS | - Accurate, prompt, and detailed execution of procedure in Japanese and English, in writing, reading and speaking - Background knowledge of Telecommunication is preferable but not necessary. - Capabilities of PC, Keyboard Typing, Outlook Express, Internet Explorer, Microsoft Office Word, Microsoft Office Excel, and Power Point. - At least 2 years working experience in the office, preferably office administrative work |
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IT Field Engineer
| LOCATION | New York |
|---|---|
| POST DATE | 07.29.2008 |
| JOB DESCRIPTION |
- On-site IT engineer at customer's office: Installation, maintenance, trouble-shooting, consultation of IT environment - Technical activities for Telecommunication Network: Data network/ Mobile network/ PC-LAN/ Internet and others - Technical activities for System Integration Service: WAN/ LAN/ Router/ Switch/ Firewall/ Server/ PC and others |
| REQUIREMENTS | - Bachelor's degree and at least 0 - 1 year of experience (Prefer technical experience in Telecommunication, IT, Trading industries). Attach importance to motivation than experience. - Must be able to work overtime and weekend, if business condition requires. Prefer to be bilingual in English and Japanese. - Must have work legal authorization in the US for long-term employment |
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Information System Helpdesk Technician
| LOCATION | New York, NY |
|---|---|
| POST DATE | 06.27.2008 |
| JOB DESCRIPTION |
- Provides Customer PC installation. - Provides Maintenance and Troubleshooting Services. - Provides Technical Phone Support. - Manages Documentation. |
| REQUIREMENTS | - Must be bilingual in Japanese and in English. - Must be able to travel on business and to work overtime when necessary. |
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PBX/Voice Engineer, Engineering Dept.
| LOCATION | Torrance, CA |
|---|---|
| POST DATE | 06.26.2008 |
| JOB DESCRIPTION |
1.Voice System Engineering (70%) - Engineering of Voice System related solutions for project and operational needs. - Pre-sales support: Understand customer requirement, design of Voice System and Network, create cost sheet. - Install new / rebuild existing PBX/KTS and configure HW, Programming, Implementation and customer training etc. - Contribute to maintain system standards. - Support per request from our customers. - Investigate and troubleshoot issues. - Repair and recover from HW or SW failures. - Coordinate and communicate with our customers and venders. - Documentation (Create Customer Profile, Call flow, Operational Information, Knowledge Base and Trouble History, etc.) 2.Common Job (30%) - Analysis new technology and technical matters to be developed to our services - Improve customer satisfaction - Cultivation of other engineer’s skills - Improve internal operational work flow |
| REQUIREMENTS | 1) NEC Certified Required: Electra, Elite IPK/IPK2, NEAX2000, 2400 and Voice Mail, T1/CCIS and IP CCIS 2) CAT3, 5, 5e and 6 cable experience 3) 5 years experience as Voice system Engineer 4) Excellent fault-isolation / troubleshooting skills 5) Positive relations with customers, vender/carrier and co-workers |
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Global Account Manager (Sales Manager)
| LOCATION | New York |
|---|---|
| POST DATE | 05.06.2008 |
| JOB DESCRIPTION |
1.Sales Activities (75%) - Customer Contacts - Finding New Customers - Provision of Information to Customers - Proposals - Sales Coordination 2.Post Sales Activities/ Sales Support Activities (15%) - Post Sales Coordination - Post Sales Customer Care - Customer Retention 3.Report Sales Activities (10%) - Customers DB and Report - Keeping informed of telecom trends |
| REQUIREMENTS | 1.Must be native level in English. 2.Must have work experience for more than 3 years with a telecom carrier as Global Account Manager for Fortune 500 customers. 3.Basic PC skills with Excel, Word, PowerPoint, etc. 4.Ability to make presentation and its documents to materialize our service and technical information to propose. 5.Must have legal work authorization. |
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System Administrator
| LOCATION | Torrance, CA |
|---|---|
| POST DATE | 04.17.2008 |
| JOB DESCRIPTION |
1. LAN Support Engineering of SA-related solutions for project and operation needs. * Install new/rebuild existing server/PC and configure HW, peripherals, services, settings directories, storage etc. * Others 2. Network Support * Network Equipment (Cisco Routers, Juniper and Sonic Wall. Installation on-site support for customers. * Support Maintenance and Troubleshoot issues. * Others |
| REQUIREMENTS | 1. Bilingual in Japanese and in English 2. At least 1 year of computer /network related work experience. 3. Systems Administrator/System Engineer certification in UNIX and Microsoft. 4. Work experience as LAN Administrator. 5. Communication skills with customer, vendor/carrier and other staff. 6. Must have work legal authorization in the US for long-term employment |
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Customer Support Representative
| LOCATION | New York |
|---|---|
| POST DATE | 04.14.2008 |
| JOB DESCRIPTION |
- Handle customer support related service of application, inquiry and data process according to operation manual. - Handle trouble-shooting with outside venders. - Perform outbound telemarketing. - Others |
| REQUIREMENTS | 1) Accurate and prompt customer support skill as a professional customer support representative 2) Bi-lingual of Japanese and English 3) PC skill for MS Word and Excel |
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Network Support Technician
| LOCATION | Los Angeles |
|---|---|
| POST DATE | 04.14.2008 |
| JOB DESCRIPTION |
Network Operation Center (NOC) is operating on 24/7 to provide services to customers. Seeking applicants for the Shift work for Network Operation (8 hours a day, 5 days a week. Shift hours is rotational between day and night shift.) |
| REQUIREMENTS | 1) Must be able to work on night shift (Three shifts a day) 2) Must be able to work without direct supervision during night shift 3) Bilingual in Japanese and English; reading, writing, and conversation 4) Prefer knowledge and/or experience on IT / WAN |
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IS Technician
| LOCATION | New York |
|---|---|
| POST DATE | 04.14.2008 |
| JOB DESCRIPTION |
- Maintenance and Support of a customer's LAN/WAN system (Entry Level) for an expanded project - To temporarily replace current employees on-site at a customer as they are on leave. |
| REQUIREMENTS | 1) Must be bilingual in Japanese and in English 2) At least 6 months to 1 year of computer/network related work experience 3) Must have work experience as LAN Administrator 4) Must have legal work authorization |
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Network Technician
| LOCATION | New York |
|---|---|
| POST DATE | 04.14.2008 |
| OPEN POSITION | 2 |
| JOB DESCRIPTION |
Network Operation Center (NOC) is operating on 24/7 to provide services to customers. Seeking applicants for the Shift work for Network Operation (12 hours a day, 3 to 4 days a week. Shift hours is rotational between day and night shift.) |
| REQUIREMENTS | 1) Must be able to work on night shift (Two shifts a day) 2) Must be able to work without direct supervision during night shift 3) Bilingual in Japanese and English; reading, writing, and conversation 4) Prefer knowledge and/or experience on IT / WAN |
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Network Specialist
| LOCATION | New York |
|---|---|
| POST DATE | 04.14.2008 |
| JOB DESCRIPTION |
- Router & Switch configuration change plan & designing (Cisco 7200 series, 6500 series, 4000 series) - Router & Switch configuration change work - IP address assignment / management - VLAN assignment / management - Network trouble isolation and troubleshooting - Network design, management, maintenance, monitoring, troubleshooting and carrier control - Client cooperation and vendor control |
| REQUIREMENTS | 1) Must be bilingual in English and Japanese 2) Must have experience and knowledge on Router & Switch; configuration change planning and designing for Cisco 7200 series, 6500 series, and 4000 series 3) Must have experience and knowledge on Router & Switch configuration change work 4) Have knowledge and experience in IP address and VLAN assignment / management 5) Should be able to gain client cooperation and control vendors for projects 6) Must be able to design, manage, maintain, monitor, troubleshoot, and control Network |
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DB Application Developer
| LOCATION | New York |
|---|---|
| POST DATE | 02.22. 2008 |
| JOB DESCRIPTION |
1. Develop Web-based DB Applications for Portal, Shopping, and Customer Support sites 2. Develop WAP-based DB Applications for Mobile sites 3. Develop Web-based DB applications for internal use 4. Administrate & Maintain DB Application Systems 5. Works as a member of the web-technology-based system development team 6. Support entry-to-intermediate level colleagues |
| REQUIREMENTS | Experiences with -Client OS: Mac OS X / Windows XP/Vista -NOS: Mac OS X Server / Windows 2003 Server -HTML / XHTML -PHP / Java Script -SOAP / WSDL / Web Services -JAVA -SQL based Database (MySQL / Oracle DB / Microsoft SQL) 2. Brief Knowledge of -TCP/IP Technologies (ex. IPv4, Router/Switch, etc.) -Internet Technologies (ex. SMTP, IMAP, LDAP, etc.) -Open Source Technologies (ex. Apache, Tomcat, etc.) 3. Ability of Japanese and English speaking/writing/reading skills |
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DB Application Developer Assistant
| LOCATION | New York |
|---|---|
| POST DATE | 02.22. 2008 |
| JOB DESCRIPTION |
Assist a chief developer to -Develop Web-based DB Applications for Portal, Shopping, and Customer Support sites -Develop WAP-based DB Applications for Mobile sites 2. Develop entry level DB applications such as PHP based application for internal use 3. Works as a member of the web-technology-based system development team |
| REQUIREMENTS | 1. Experiences with -Mac OS X / Windows XP/Vista -HTML / XHTML -PHP / Java Script 2. Brief Knowledge of -SOAP / WSDL / Web Services -JAVA -SQL based Database (MySQL / Oracle DB / Microsoft SQL) 3. Ability of Japanese and English speaking/writing/reading skills |
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Jr. Sales Rep / Sales Support / Sales Administrator
| LOCATION | New York |
|---|---|
| POST DATE | 02.22. 2008 |
| JOB DESCRIPTION |
- Support of all existing accounts from a merchandise and POS materials stand point - Merchandise stores and retail locations in accordance with company policy - Staff promos and launch parties as needed - Deliver handsets and recharge cards to local area customers as required - Assist in scheduling appointments and cold calling for AM and AEs - Handle and support customer RMAs (return merchandise authorizations) as well as trouble shoot as per customer's needs - Learn sales and sales protocol as a means to advance position and career with KDDIA |
| REQUIREMENTS | - As minimum, High school diploma; some college and College degree are helpful. - Must posses valid driver's license, vehicle in good working condition and valid driver's insurance for vehicle. - Must have work legal authorization in the US for long-term employment. - Must be bi-lingual (Spanish and English) and fluent in both English and Spanish - Must be able to read both Spanish and English |
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Project Manager
| LOCATION | New York |
|---|---|
| POST DATE | 02.12. 2008 |
| JOB DESCRIPTION |
- Data/voice cabling design - Computer room infrastructure design (Room layout, cabinet layout, MDF/IDF layout) - Telecom/IT infrastructure construction consulting and site supervise - Telecom/IT system relocation project management - Schedule, resource and budget management - Customer visiting, proposing, trouble resolve and coordination. |
| REQUIREMENTS | - Knowledge of Data/voice cabling design, computer room infrastructure design and construction. - Knowledge and experience for telecommunication network (Data/WAN/Internet/LAN) are, PC/Server, voice related equipment (PBX/voice mail) and SI communication equipment. - Knowledge and experience for customer visiting, consulting, proposing, trouble resolve, project management, schedule management, budget management and internal coordination. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or government regulations in English and Japanese. - Ability to write reports, business correspondence, and procedure manuals in English and Japanese. - Ability to effectively present information and respond to questions from groups of Managers, Staffs, clients, and the general public in English and Japanese. - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. - Ability to apply concepts of basic algebra and geometry and to draw and interpret graphs. - Ability to apply common sense understanding to carry out instructions furnished in written, oral, diagram, or schedule form. - Ability to deal with problems involving several concrete variables in situations where only limited standardization exists. |
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Account manager / sales
| LOCATION | East Brunswick , NJ |
|---|---|
| POST DATE | 02.08/2008 |
| JOB DESCRIPTION |
X/S PCS Mobile is among the fastest growing prepaid wireless services in the United States. We are a cutting edge MVNO looking for cutting edge sales people and account managers. If you like to have fun and make money and are a team player - then this is your career path! X/S PCS Mobile is based in Manhattan, NY, a subsidiary of KDDI America. We are the second largest wireless carrier in Japan. We are looking for account managers and sales people who will be based out of our East Brunswick, NJ location. The account manager / sales person is an ideal position for a highly motivated, out-of-the-box thinking individual who thrives in a highly competitive environment. The reward for success in this sales environment is a highly lucrative commission structure + base salary. Must have own insured vehicle in good working condition for possible travel within territory. This highly motivated individual will posses the ability to: - Motivate potential clients to increase sales and interest in our product - Establish, retain and grow string relationships - Drive brand awareness and increase market share - Support sales effort on all levels - Proactively learn about competitive products, market trends and pertinent technologies - Identify growth opportunities for X/S PCS Mobile - Collect and report information on competitive products and service |
| REQUIREMENTS | - Exceptional relationship building and communications skills - Understanding of sales process from prospecting to close - Superior written and verbal communications skills - Computer literate - Strong time management skills - Attend regional and national trade shows - Minimum of 2 years in retail / outside sales - Wireless sales experience preferred - 4 year college degree desired, not a requirement |
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